Percept Home .


In The Fall 2004 Issue:

Five Tips for Successful Competitive Analysis

  • How does your product REALLY compare to your competitors'?
  • As competitors in the high tech marketplace, your company needs more than "smoke and mirrors" to sell to your increasingly savvy and educated customers.
  • Learn how you can successfully use Competitive Analysis Testing to enhance your company's bottom line.

Technology Trends 2004

  • Some of the world's leading technological minds believe that there's a lot of good news for high-tech R&D and the overall health of the technology sector.
  • Which country is expected to lead R&D in the coming decade?
  • What's the hottest new technology?
  • Do small or large companies have the edge in innovation?
  • Find out what they have to say about your future…
More High Tech Humor
  • Not so long ago..
  • Maxims of Internet age
  • Astute Visionaries

One Stop Testing For Voting Machines

  • Systest Labs Teams with Percept To Offer Complete Voting Machine Testing
 
©2004 Percept Technology Labs | Read our Privacy Policy




 



 


Five Tips for Successful Competitive Analysis

By Brian Cleveland, Percept Technology Labs

Every day each of us is deluged with ads and promotions from manufacturers who are hoping to land our business. Some firms present clear and compelling evidence of superior product features and capabilities, while others make outlandish claims that cause us to shake our heads in disbelief. Or at least ask "Where's the beef?" (for those of us old enough to remember the famous Wendy's commercial that compared their hamburgers' size and quality to a burger that was neither substantial nor appetizing).

As competitors in the high tech marketplace, today's firms need more than "smoke and mirrors" to sell to their increasingly savvy and educated customers. They need to be able to prove - using reliable and quantifiable data - that their product is the best one to meet the customer's needs. But how can firms effectively show exactly how their products outperform competitive ones?

Competitive Analysis Testing from a credible and unbiased test lab can indeed deliver the "beef" that today's companies need to build and maintain a competitive edge. However, there are some important considerations that must be taken into account to insure that this testing will be successful in delivering what's needed to boost sales.

Here are 5 tips to maximize the effectiveness of competitive analysis testing for your company's high tech product:

1. Create a Comprehensive Competitive Analysis Test Plan.

An effective Competitive Analysis Testing Plan should address each of these areas:

A. Understanding the competitive environment.

  • How big and mature is the market?
  • Who are your competitors?
  • Who are the potential customers?
  • What is important to them?

B. Examining your competitors' intelligence and positioning.

  • How much market share do your competitors own?
  • What do they see as their competitive strengths?
  • Who do they see as their most significant competitors?
  • What key benefits do competitors communicate?

C. Identifying the primary competitive advantages of your product or service and conducting the actual testing to show your competitive advantages.

  • Product Testing can include speed, power, reliability, ease of use, performance etc.
  • Service Testing can include analysis of response times, accuracy, reporting, etc.

D. Reviewing and analyzing the test data.

E. Identifying and quantifying your products' performance strengths & weaknesses.

F. Producing deliverables.

  • Customized reports
  • White papers


2. Define Your Objectives.

It's important to understand exactly what you want to achieve through competitive analysis testing. Consider the following goals:

A. Learn exactly where you stand with your competitors.

  • Identify how and where your product (or service) outperforms your competitors'.
  • See where your product falls short, so you can make engineering, packaging or service improvements, if possible.


B. Strengthen your company's sales positioning and messaging by understanding and focusing on areas of strength.


C. Bolster marketing efforts by leveraging data that proves your product's performance superiority.

  • Independent verification from an unbiased source delivers credibility that can be used effectively in marketing campaigns and product roll-outs.
  • Data can be used to create white papers, strengthen website copy, and increase the effectiveness of marketing materials.

3. Appreciate what's important to your customers.

Competitive Analysis Testing provides vital information such as:

A. What makes customers buy your product or service?
B. What other options do customers have?
C. How do customers differentiate your product (or service) with others on the market?
D. What improvements would make your offerings more attractive to potential customers?
E. Can you offer additional benefits which will be of value to customers?

4. Fully understand the competitive landscape and where your product (or service) fits in.

A. Competitive intelligence reveals where your competition is and where they are headed.
B. Positioning analysis shows where your product stands in relation to others on the market. Are there niches you might serve that others don't?
C. Performance Verification by an independent lab substantiates your claims and identifies possible weaknesses.
D. Feature set comparisons show how complete your product is compared to your competitors'.


5. Use the testing data throughout your organization and with key external sources:

When done correctly, Competitive Analysis Testing uncovers tremendously powerful information. However, information alone is not enough. Using Competitive Analysis Testing information effectively means incorporating the data into:

A. Sales & Marketing Tools - marketing positioning, messaging, product claims (for ads and promotional pieces), white papers, etc.
B. Product Development.
C. Technical Support.
D. Conference speakers (internal and external).
E. Press releases and conversations with key editors that serve your industry.


Need more information? -- Percept has developed a comprehensive process for Competitive Analysis and Testing that delivers results quickly and accurately, so that you're able to clearly communicate your competitive advantage to your customers and prospects effectively. http://percept.com/pages/companalysis.html

Brian Cleveland is President of Percept Technology Labs.


Copyright 2004 by Percept Technology Labs

Back to top


Technology Trends 2004


Some of the world's leading technological minds believe that there's a lot of good news regarding the current course of high-tech R&D and the overall health of the technology sector.

In IEEE Spectrum's second annual technology opinion survey, the IEEE Fellows-an elite group of men and women representing the leaders of their professions-share their thoughts about current & future tech trends.
Here are some items of interest from the 2004 IEEE Fellows Tech Survey*:

What's Hot?

Biomolecular engineering. The Fellows believe that this field will have the greatest impact on society in the coming years. Other important emerging technologies mentioned included nanotechnology, megacomputing, and robotics.

What's happening in the technology sector?

The tech sector is turning around. Job prospects & technology investment is expected to pick up. A decade from now, things will be even better. Optimistic attitudes abound despite upheavals in the engineering workforce created by job migration and automation (which the Fellows believe on balance will have a positive effect on world economy). However, many Fellows anticipate incremental rather than radical improvement-gone are the wild spending and hiring sprees of the late 1990s.

How healthy is the tech sector in other countries?

53% expect technology investment to pick up in their country in 2004, although Fellows based in Asia are far more optimistic than their U.S. and European peers.

Who will dominate high-tech R&D activity?

A full 60% of the Fellows expect the U.S. to remain the world's technology R&D leader. Why? The country's culture and legal system encourages risk-taking and innovation, and the overall infrastructure, including excellent universities, national laboratories, private companies, and government subsidies, is hospitable to research and development.

China came in a distant second, with 18% of the vote. It's notable that 57 percent of China's college students major in science and engineering, compared to less than 20 percent of U.S. citizens in college.

Do big companies have an edge over little companies in the marketplace, or vice versa?

51% of the Fellows believe that established companies lose out to start-ups in developing new technology due to a number of reasons including lack of agility, excessive bureaucracy and a company culture that does not encourage innovation.
What advantages do established firms have? Deeper pockets, better access to markets, more research and more business alliances.

A number of Fellows observed that as a technology evolves, the company needs to change, too, and that different technologies flourish in different business environments. While their agility might enable small companies to outperform big ones in certain areas, some Fellows pointed out that fields like medical imaging functions and semiconductor processes require enormous capital investment.

Which of the big tech companies are in greatest danger of being overtaken by rivals?

Lucent Technologies and Sun Microsystems were the top two contenders-with 71 percent and 68 percent of the Fellows, respectively, citing them as vulnerable. Microsoft placed a distant third. Again, responses reflected where people work. Telecom and semiconductor types were more likely to dish Lucent, while those in computers were more apt to take aim at Sun.

Looking forward: What pressing issues need to be addressed for future growth and success?


As they gazed into the future, the Fellows saw many things to temper their enthusiasm and optimism about technology's potential. Many felt energy consumption and attendant environmental problems to be the most pressing issue.

The need for more and better engineering education was another concern. Are engineers and educators doing enough to generate interest in science and engineering at the high school level? Will the supply of engineers continue to meet demand in the future? Will engineering graduates be able to handle the increased commingling of technology disciplines? These are all important issues that cannot be overlooked.

For full text of this article, see http://www.spectrum.ieee.org/WEBONLY/resource/jan04/0104fell.html

Back to top


High Tech Humor

Not so long ago....

An application was for employment

A program was a TV show

A cursor used profanity

A keyboard was a piano!

Memory was something that you lost with age.

A CD was a bank account

Compress was something you did to garbage not to a file.

And if you unzipped anything in public you'd be in jail for a while!

Log on was adding wood to a fire.

Hard drive was a long trip on the road.

A mouse pad was where a mouse lived.

And a backup happened to your commode!

Cut - you did with a pocket knife.

Paste - you did with glue.

A web was a spider's home.

And a virus was the flu!

I guess I'll stick to my pad and paper.

And the memory in my head.

I hear nobody's been killed in a computer crash but when it happens they wish they were dead!

Maxims of the Internet Age

1. Home is where you hang your @
2. The e-mail of the species is more deadly than the mail.
3. A journey of a thousand sites begins with a single click.
4. You can't teach a new mouse old clicks.
5. Great groups from little icons grow.
6. Speak softly and carry a cellular phone.
7. C:\ is the root of all directories.
8. Don't put all your hypes in one home page.
9. The modem is the message.
10. Too many clicks spoil the browse.
11. The geek shall inherit the earth.
12. A chat has nine lives.
13. Don't byte off more than you can view.
14. Fax is stranger than fiction.
15. What boots up must come down.
16. Windows will never cease.
17. Virtual reality is its own reward.
18. Modulation in all things.
19. A user and his leisure time are soon parted.
20. There's no place like http://www.home.com
21. Know what to expect before you connect.
22. Oh, what a tangled website we weave when first we practice.
23. Give a man a fish and you feed him for a day; teach him to use the Net and he won't bother you for weeks.

Back to top

Astute Visionaries


"This 'telephone' has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value to us."
--Western Union internal memo, 1876.

"Heavier-than-air flying machines are impossible."
--Lord Kelvin, president, Royal Society, 1895.

"Everything that can be invented has been invented."
--Charles H. Duell, Commissioner, U.S. Office of Patents, 1899.

"The wireless music box has no imaginable commercial value. Who would pay for a message sent to nobody in particular?"
--David Sarnoff's associates in response to his urgings for investment in the radio in the 1920s.

"I think there is a world market for maybe five computers."
--Thomas Watson, chairman of IBM, 1943

"Computers in the future may weigh no more than 1.5 tons."
--Popular Mechanics, forecasting the relentless march of science,1949


"I have traveled the length and breadth of this country and talked with the best people, and I can assure you that data processing is a fad that won't last out the year."
--The editor in charge of business books for Prentice Hall, 1957

"But what ... is it good for?"
--Engineer at the Advanced Computing Systems Division of IBM, 1968, commenting on the microchip

"There is no reason anyone would want a computer in their home."
--Ken Olson, President, Chairman and founder of Digital Equipment Corp., 1977

"There is no real need for sales people. Customers will be attracted to good products without assistance."
--Ken Olson, addressing a convention of DEC sales people


"The concept is interesting and well-formed, but in order to earn better than a 'C,' the idea must be feasible."
--A Yale University management professor in response to Fred Smith's paper proposing reliable overnight delivery service. Smith went on to found Federal Express Corp.

"So we went to Atari and said, 'Hey, we've got this amazing thing, even built with some of your parts, and what do you think about funding us? Or, we' ll give it to you. We just want to do it. Pay our salary, we'll come work for you.' And, they said, 'No.' So then, we went to Hewlett-Packard, and they said, 'Hey, we don't need you. You haven't got through college yet.'"
--Apple Computer Inc. founder Steve Jobs on attempts to get Atari and HP interested in his and Steve Wozniak's personal computer.

"If I had thought about it, I wouldn't have done the experiment. The literature was full of examples that said you can't do this."
--Spencer Silver on the work that led to the unique adhesives for 3M's"Post-It" Notepads.

"640K ought to be enough for anybody."
--Bill Gates, 1981

From http://jokes.christiansunite.com/Technology/Astute_Visionaries.shtm






One Stop Testing for Voting Systems

When you go to the polls this November, can you really trust the accuracy & security of automated voting systems?

Did you know that:

  • Billions of dollars have been allocated to the states to replace old voting systems.
  • Many new vendors are flooding the voting system marketplace
  • Election officials are concerned about the capacity to test new and upgraded products by election day.
  • Voting system vendors must pass qualification testing to the federal standards by both hardware and software Independent Test Authorities (ITAs).


After completing a rigid audit process to assure conformity to the strict accreditation standards set by the National Association of State Election Directors (NASED), SysTest Labs (Denver, CO), along with Percept Technology Labs serving as a subcontractor, is pleased to announce that SysTest is the only fully accredited Independent Test Authority (ITA) source for election systems in the United States.


With SysTest's proven voting software qualification experience and Percept's high-technology hardware testing expertise, the alliance will offer a complete end-to-end testing and qualification solution for electronic voting machines.

For more information about the Systest Labs/Percept partnership, go to
http://percept.com/news/votingmachinepr.html



 

 

 

 

Back to top